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Neopian News
15th June - The Aurora Express

New Feature


Strolling through the streets of Neopia Central, you hear a faint chugging noise above you. Curious about the sound, you look up and see a colorful trail in the sky. How odd.


The Aurora Express has arrived in Neopia! During holidays and special events, the train will stockpile gifts for Neopians to collect instead of sending them to the Money Tree. It will even drop gifts randomly to Neopians throughout the event's duration. However, there is a cap of 500 items at a time in the Express. If this cap is reached, no more items will be added on the hour to prevent an overflow of event items and capsules.

That's right - no more using up your money tree grabs on event items and having to decide from users generous donations or the event items. You can have the best of both worlds now! Even once you've hit your cap you'll still have a slow trickle of event items raining down from the sky!

If you wish to find the Aurora Express you can see it flying/hovering around Terror Mountain in the explore page, or find a quick link in pet central in the Dailies tab next to Money Tree and Rubbish Dump.


Random Event Image - Skye
Aurora Express Explore Art - Star
Aurora Express Page Art / Claimed Gift Art / Error Art - Star

19th May - The king of all petpets is sleeping...

New Feature


The king of all petpets arrives in Moderneopia -- slumbering all day. There is however one hour a day that he can be woken. If he's in a good mood he will grant you anything from items to map pieces and if you're lucky -- a petpet paint brush!!

Petpet Laboratory Map 2Retrowave Petpet Paint BrushPoets Hat


If you wake him on the wrong side of the bed however... he may just try to eat your petpet! Don't worry though, he tends to burp them back out!


The Turmaculus times won't match Retail however here's a brief description on how the times cycle to help you lovely Neopians figure out the timings better once you start getting the turmac rolling;

Every day the next time will be set to either 5 or 6 hours ahead of the 12 hour format of the current time.
Say the Turmaculus was awake today at 3 pm (15:00) - the next day he could be awake at either:

- 8 am/pm
- 9 am/pm

Hope that helps you nudge the king awake and claim your rewards!

14th May - Tomb Conservation & Health Update

Updated Feature



Tomb Conservation & Upcoming Daily Change


The Geraptiku Tomb has been closed from the public to conserve its history - which means no more plundering it for loot. Don't worry though, we have a new daily in progress with new rewards tied to our lovely Skitter friends coming soon!

For more information on why we're replacing this daily, please check up on what our consultants had to say here!

On another note, Hazer is still recovering with wrists but is on the up bend, things will still be slow for a while but we're getting back into the swing of things slowly but surely! Thank you all for your extended patience and hope you continue to have a lovely time here. <3

I do want to apologize for the silence, being unable to do most things I enjoy (or most things in general) has led me into a very bad depressive state in which I've spent most of my time just avoiding everything. Hopefully will be getting over that soon!

13th February - Love is in the air!

Events


💖 Happy Valentines Day! 💖

It is the day of celebrating love and connection - and we here at Moderneopets are no different. You have all been amazing and we always like spoiling you for it - today is no exception! As well as some gifts and chocolates we have a bunch of goodies in store for you this year!

If you click the button in the sidebar you will be given a bunch of valentines gifts to enjoy.


Event Gifts

They're back! Little floating gifts will appear around site and you can win some lovely goodies, from capsules to chocolate and even the rare chance at nabbing yourself a One Use Chocification Zappermajig!


Capsules back in action

Admin is back at it again this year donating more capsules to the tree for you to collect! Each hour on the hour you will have the chance to snag lots of capsules from the money tree.

Not feeling the love yet? Just wait for it...



The love in the air has gotten so powerful that Neopets all across the globe have started to be affected by it! This loving fever has filled the world of Neopia with hearts and happiness, and it seems to have only just gotten started.

Valentine Paint Brush

Three more pets have been hit with Valentine fever! Grab yourself a Valentine Paint Brush or get lucky with some flasks/zaps to get your own today!

Neglected Releases...

There are a few pet colours that have sat in the art panel unreleased and we can't have that!
Normally we release them on new years but I wanted to make sure these ones were releasable given my mistake last time!
I stg if I missed any that should've been removed please hit me over the head with an anvil.
Time to take a deep breathe in as I show you all the newcomers...

Biscuit Kitzen Brown Chia Camouflage Kitzen Camouflage Motere Camouflage Quiggle Camouflage Jetsam Camouflage Lutari Camouflage Hissi Checkered Moehog Checkered Eyrie Cream Moehog Cream Tuskaninny Cream Quiggle Cream Chia Disco Kitzen Eventide Cybunny Faerie Kitzen Glowing Kitzen Gold Pteri Gold Lutari Iridescent Ruki Iridescent Ginko Iridescent Wocky Iridescent Chomby Iridescent Kyrii Iridescent Lutari Jelly Skeith Maraquan Jetsam Orange Tuskaninny Orange Moehog Pastel Tuskaninny Pink Gnorbu Plushie Kitzen Plushie Lutari Polkadot Ruki Polkadot Kau Polkadot Korbat Polkadot Kougra Polkadot Uni Retrowave Grundo Retrowave Yurble Shadow Chia Silver Pteri Silver Lutari Sketch Motere Sketch Kitzen Skunk Kitzen Skunk Blumaroo Skunk Nimmo Speckled Eyrie Split Kohmo Split Kau Split Moehog Split Dirego Spotted Lutari Starry Kitzen Strawberry Ixi Strawberry Korbat Strawberry Cybunny Striped Moehog Swamp-gas Motere Tyrannian Vandagyre Woodland Grundo Woodland Usul Woodland Kau Zombie Kacheek


*breathes out heavily* Phew...

Reimagined Pets!

Some pets have gotten rid of their text disclaimers and jumped out behind the curtain to reveal their brand new (or in some cases partially edited) look! Those of you who own these pets will find a NeoMail showing the pets of yours that have changed, their new look and the goodies you've gotten in return!

Pastel NimmoSnow KyriiGrey ElephantePastel FlotsamPolkadot Bruce - (Pastel)Polkadot Koi - (Pastel)Polkadot Lenny - (Pastel)Pastel Ginko - (Colourful)Spotted Draik - (Piebald)


Please note you may need to clear your browser cache to see these changes!

Mutant Buzz - (Blight)
The Buzz that Hazer Forgot...

So this little tricky guy was left out of the release notes on an update a while ago.
I meant to notify people of him and forgot time and time again. This poor lil guy/fly won't get left out any longer!
Check out this awesome friend that splendidland made for us!

Credits:
Biscuit Kitzen - DairyDearie
Brown Chia - QingFey
Camouflage Kitzen - DairyDearie
Camouflage Motere - Star
Camouflage Quiggle - kangaloon
Camouflage Jetsam - Star
Camouflage Lutari - king
Camouflage Hissi - kangaloon
Checkered Moehog - snailfever
Checkered Eyrie - QingFey
Cream Moehog - QingFey
Cream Tuskaninny - Tea
Cream Quiggle - Micah
Cream Chia - QingFey
Disco Kitzen - DairyDearie
Eventide Cybunny - Tea and Skye
Faerie Kitzen - Photochrome
Glowing Kitzen - Skye
Gold Pteri - Star
Gold Lutari - Star
Iridescent Ruki - Doki
Iridescent Ginko - Lily
Iridescent Wocky - Lily
Iridescent Chomby - Skye
Iridescent Kyrii - Lily
Iridescent Lutari - Skye
Jelly Skeith - Lily
Maraquan Jetsam - noonday
Orange Tuskaninny - Micah
Orange Moehog - QingFey
Pastel Tuskaninny - Tea
Pink Gnorbu - Micah
Plushie Kitzen - DairyDearie
Plushie Lutari - Star
Polkadot Ruki - Doki
Polkadot Kau - kangaloon
Polkadot Korbat - Sylveon
Polkadot Kougra - Sylveon
Polkadot Uni - kangaloon
Retrowave Grundo - Deebs
Retrowave Yurble - Photochrome
Shadow Chia - QingFey
Silver Pteri - Star
Silver Lutari - Star
Sketch Motere - Star
Sketch Kitzen - DairyDearie
Skunk Kitzen - DairyDearie
Skunk Blumaroo - kangaloon
Skunk Nimmo - kangaloon
Speckled Eyrie - QingFey
Split Kohmo - Pleb
Split Kau - kangaloon
Split Moehog - QingFey
Split Dirego - Pleb
Spotted Lutari - kangaloon
Starry Kitzen - Star
Strawberry Ixi - Lily
Strawberry Korbat - snailfever
Strawberry Cybunny - Sylveon
Striped Moehog - QingFey
Swamp gas Motere - Star and king
Tyrannian Vandagyre - Deebs
Valentine Chia - DairyDearie
Valentine Lupe - DairyDearie
Valentine Kohmo - Tea
Woodland Grundo - noonday and the_seventh_circle
Woodland Usul - Star
Woodland Kau - Star
Zombie Kacheek - HeyChikinan
Natural camouflage tuskaninny - DairyDearie
Natural camouflage lupe - kangaloon
Natural camouflage techo - kangaloon
Natural camouflage kau - DairyDearie
Albino cream tuskaninny - Tea
Leucistic cream tuskaninny - Tea
Inverted pastel mynci - Skye
Classic pastel usul - vulli
Colourful pastel wocky - Sylveon
Colourful pastel ruki - Skye
Pastel polkadot uni - kangaloon
Pastel polkadot korbat - Sylveon
Pastel polkadot kougra - Sylveon
Pastel retrowave kau - DairyDearie
Piebald spotted hissi - noonday
Piebald spotted kitzen - Doki
Mystical swamp gas motere - Star and king

Pastel Nimmo - Doki
Snow Kyrii - Star
Grey Elephante - Doki and DairyDearie
Pastel Flotsam - DairyDearie
Pastel Polkadot Bruce - DairyDearie
Pastel Polkadot Koi - Star
Pastel Polkadot Lenny - Star
Colourful Pastel Ginko - Tea
Piebald Spotted Draik - Doki

Thanks again to all the wonderful artists that make these updates possible!

25th December - Happy Holidays!

New Colours


Happy Holidays!


Fyora's Festive Faerie Discount
T'is the season for generosity and ... shopping for fun things!
Because of this, Fyora is giving every neopian full view of her stock today.
If that's not good enough, she's even thrown in a MASSIVE 60% discount.
You can even stack your coupon on top for yet another 10% discount!!


Hope you have a lovely day today and enjoy yourself to the fullest - we have some more treats for you to enjoy though before you go...

Want some Treats?!

Got a sweet tooth? We have you covered with all sorts of delicious treats! Enjoy these Chocolates, Biscuits (Gingerbread or otherwise) and Mints!

Biscuit IxiChocolate WockyMint BlumarooMint KitzenMint KorbatGingerbread AcaraGingerbread KitzenGingerbread KauGingerbread ChiaGingerbread Chia - (Chocolate)Gingerbread Kau - (Chocolate)Gingerbread Kitzen - (Chocolate)Gingerbread Acara - (Chocolate)


How about some Toys?

This time of year is ripe for toys and playthings to occupy your minds and entertain you to the fullest.
Or just watching your Neopet rip them open and play with them for house on end...
But what if your Neopet... became... the toy? Here's a selection of Plushies/Toys for you to enjoy!

Msp UsulPlushie YumackToy HissiToy LennyToy MotereToy UniToy BlumarooToy Bruce


Still not in the spirit?
Maybe these spirited or just out right cold pets will change your mind!

Christmas SkritterChristmas DiregoChristmas GrarrlChristmas YumackChristmas ChombyIce KacheekIce MotereSnow Kyrii


Health Update and a Thank You!

Thanks for sticking with us despite our issues near the end of the year -- and we hope you're all having a wonderful time!
A quick update on my health situation: I got in a cancellation appointment for Carpal Tunnel surgery.
I could only have one hand at a time done instead of both like I wanted too originally, but one has been snipped at and is healing!
Seeing them on the 15th to talk about the other hand and hopefully get that booked in soon too.
I look forward to being able to start working on Moderneopets again for you all soon, and thank you again for your patience!


Credits:
Thank you everyone who helped push this update forward! These presents appear to be tagged!

Biscuit Ixi - Lily
Chocolate Wocky - andrea
Christmas Skritter - DairyDearie
Christmas Dirego - DairyDearie
Christmas Grarrl - DairyDearie
Christmas Yumack - Blake
Christmas Chomby - DairyDearie
Gingerbread Acara - Basil
Gingerbread Kitzen - DairyDearie
Gingerbread Kau - DairyDearie
Gingerbread Chia - DairyDearie
Ice Kacheek - velvetwormheptagon
Ice Motere - Star
Mint Blumaroo - Lazlo
Mint Kitzen - Lazlo
Mint Korbat - Tea
Msp Usul - Basil
Plushie Yumack - HeyChikinan
Snow Kyrii - andrea
Toy Hissi - noonday
Toy Lenny - noonday
Toy Motere - Star
Toy Uni - noonday
Toy Blumaroo - noonday
Toy Bruce - Star
Chocolate Gingerbread Chia - DairyDearie
Chocolate Gingerbread Kau - DairyDearie
Chocolate Gingerbread Kitzen - DairyDearie
Chocolate Gingerbread Acara - Basil

1st December - The Month of Celebration Arrives!

Events


The Month of Celebration Arrives!


The wind is chilly, the gifts are flowing - that must mean one thing... The arrival of the month of celebration!
You can hop on over to the Advent Calandar each day of this month to receive some amazing goodies!

Wintery events will now crop up no matter where you are on Neopia -- you cannot escape the wind chill this month!
You might be lucky and get a Paint Brush or some treasure... or you may be pelted with some snowballs or get frostbite...

On the 15th until the 1st of January Ginger will start giving out event gifts randomly and Admin will start donating capsules and other treats to the Money Tree each hour, so look forward to that and a festive colour drop near the end of the month!

24th November - Staff List, Contributions Pages, Robots & More!

New Feature

This update contains some of the most requested features recently, as well as some bonus amazing pets and petpets for you all to enjoy! Lets dive on in shall we?

Staff List

You can now see a list of the staff/contributor team here which includes moderators, artists, consultants and more!
We will try to keep this as up-to-date as possible, so it'll be easier for you to know who to contact when needed.
For those who have contributed assets to Moderneopets, there will also be a link to their...

Contributions Page

These pages will list the colours, alternative colours and items that a user has contributed to the site. It will also mark any collaborations and pets/alts that will be undergoing changes in the future. Please note this page is still a work in progress and will have more features added to it soon (such as marking items that are being replaced, listing other assets contributed such as shopkeepers/maps/etc and performance improvements!)

Do you want to share some love towards those who help MN make it what it is?
For any artist who has supplied their donation links to us, you will see direct links to their kofi/paypal/gofundme!
More donation mediums may be added later on artist request, and if you're a contributor (past or present) that hasn't provided that information yet and want too, simply go here and submit your information and we'll get to it ASAP!

Don't have the funds to show some love? Well love can be shown in many ways -- you can also easily NeoMail the contributors through their contributions page to brighten their day, I'm sure they'd appreciate it!

Want to see a list of everyone who has put their piece of the pie into Moderneopets? here is a full list of past and present contributors (from pets/alts and item credits being detected, we will expand that scope soon as mentioned previously.)

Additional Credits!

As we're working on improving our crediting system and giving credit where it's properly due, we have also added in colour-specific credits that you can find listed in the appropriate page in the Rainbow Pool. For example: a much needed and delayed credit to user shadybug for their hand in defining how we handle Maractite, as well as some of the artists who helped conceptualize some of our other colours! (Sorry about how long it took to get the ball rolling on this, and thank you for those who reminded us!)

Robots!

Robot DiregoRobot LulamuRobot QuiggleRobot Motere

It seems like splendidland has created some amazing robotic helpers that you can now acquire through the Lab Ray or the One-Use Robotification Zappermajig! These amazingly talented robots can help you harness the power of the sun, protect yourself from the freights of Neopia, dig into the magmatic grounds in hopes for treasure and more!

We are in no way responsible for any sudden attempts at world domination from the robots supplied.

Grobleeeeens
Grobleen

These little friends (not food!) seemed to slip through the cracks in our last update.
Sneaking their way into the petpet shops when they weren't supposed too -- before their physical form even materialized!
Don't worry though, thanks to our robot helpers above we fixed the glitch in the system and now you can get your very own (fully alive and totally not a fragment of your imagination) Grobleen!

Red GrobleenOrange GrobleenYellow GrobleenBrown GrobleenWhite GrobleenCream GrobleenLeucistic GrobleenAlbino GrobleenChocolate Grobleen


They even come in a multitude of different colours... including Chocolate. You know earlier when I said they're friends and not food? I'm starting to have second thoughts....

Thank you to Basil and Doki for these little fellas and Eldritch for the idea!

16th November - Lack of Transparency / Organisation in Management

General News

Hello Neopians!

This announcement is to address the recent situation that you may or may not be aware of.
So first and foremost, in terms of transparency since this has become a public matter and caused a lot of concerns, I will be giving a rough breakdown of the situation for those who are aware.

On the 10th of November around 00:50 (UTC +0) two artists were removed from the artist panel. This was due to another report from some artists on being harassed and ostracized by said users, and to give a broader history we have had such reports multiple times in the past, however we failed to act in a timely manner and therefore never gave infractions to the users involved, which is one of the big issues that caused this situation.

Looking back through the conversations had in the staff threads about these incidents it is clear we had the intention of sending warnings however never took it into action - letting the issues just build up without being addressed. I learned recently from the moderation team they feel like they needed my go ahead to do anything and that is partly due to the lack of tools on-site and partly due to them either lacking appropriate permissions on the discord or myself not being clear on the procedures and steps taken and who can.
That is another failing on my part which led up to those artists not getting the proper moderation treatment that they should have had.

Given the situation that was reported most recently to us we went back and saw the previous incidents and decided that since this behaviour had been going on long enough, and that we failed to act in a timely manner previously that we should act immediately this time, preventing inaction from happening again. Instead of starting at the beginning of the infractions with a warning, due to the previous threads we decided to remove them from the artist panel permanently.

In hind-sight this was a knee-jerk reaction from us purely to prevent inaction and failings like we had before.
However for the artists that were blind-sided and hit with a kick it was definitely unfair for them, and we regret skipping the warnings.
I would like to formally apologise to Wren and Velu for skipping the standards of normal moderation.
It was a major failure in our part and one that we will be working on not repeating.

I will be doing the following to make sure this doesn't happen again in the future:

Creating a full moderation panel on the website with incident handling, records of previous infractions and the actions taken at that point.
Implementing a "point" based infraction system that is used by some major sites to dictate punishments in a more appropriate and fair manner, based on the infraction and previous history (history that was actually warned for). Making sure that mod action is swift by letting my moderators know that they don't need my go ahead as they believed before, and providing my Moderators the permissions and tools needed to enforce said rules.

What transpired after this were Tumblr posts written by both artists expressing their very valid anger and frustration about the situation. Many have read them and were, again, understandably upset. Even if it had not been intended, this resulted in my staff receiving harassment from via DM's and behaviour which has required legal action to be taken. I'm not at liberty to discuss any of the legal issues, but this demonstrates how severely things had progressed. As an owner, I want to protect my staff and users, and this is no exception. Due to this, I banned the accounts of those who I believed to be involved with the threats, which included the two artists as they (intentionally or not) facilitated that behaviour, yet again bypassing any kind of procedure we had set into place, purely for the safety and comfort of those being harassed.

Velu requested their art be taken off the site, and I agreed due to the previous failings. Wren also requested their art to be removed as they felt exploited given the situation, and I agreed. Given some of the comments I had seen, it reminded me of the clause that art would be kept in the cases that the artists are just removing them out of spite over punishment. I considered thinking of using the clause, however, given how the situation was handled and this being an exceptional circumstance, I brought it up to the artist panel themselves for them to vote on how we should proceed with the removals. I wanted this to be fully up to them as they are artists as well, they know the struggle artists go through, the work that goes into it, and they all agreed to the same clause when they joined - not to mention those remaining will have to be the ones to remake the art assets (unless you want me to draw something in MS paint with my jacked hands)

After much discussion and deliberation, we decided to fully remove all requested assets as originally intended. This is what we're working on now, and that's when I made the re-imagining feature to organize all of the assets that need to be re-done.

Another artist came to me and requested that some of their assets be removed due to not agreeing with the clause/artist rules once re-inspected and some of the negative comments that were made in the panel towards some of the parting artists. I do not condone these comments and plan to review this in more detail and talk to those involved. (I thank this artist for bringing this up to me before they left, as things have been incredibly hectic these past few days.)

When creating the announcement for the re-imagining I should have addressed the situation publicly too, but I was of the mindset that moderation action is usually not disclosed publicly on sites and it would be inappropriate. However, given the situation (our/my failing at moderation), and the removal of beloved assets, an explanation should have been given alongside that announcement. I apologize that you were left in the dark given the situation and that it cultivated an environment of fear and worry.

For transparency's sake, many artists have also stepped down due to disagreeing with how this situation was handled and fear that something like this may happen again, and that's completely understandable and we don't fault them for that at all! This situation has been stressful for everyone involved and I apologise to our artists for making them feel fear of their position or lack of trust in our actions and staff, and for those who left I wish you the best of luck in your future endeavors and thank you for your service on Moderneopets.

Another concern that was brought to us is the lack of a staff page where people can see the current members of staff for contacting for moderation issues or other reasons. I will be working on a staff page which lists all current staff members. For the artists I will also work on them having their own page showing all their contributions to the site and if applicable, a link to their ko-fi/patreon/other donation service so users can directly give their thanks to the artists that work on making MN a vibrant and lovely place.

On the subject of staff, we have had two moderators step down from the position for their own mental health, one being the_seventh_circle who states their stepping down here, why and some of what they have gone through during this. This is the reason I stress for people to remain civil as I get feelings are hurt but it doesn't justify putting anyone through something like that, and that applies to all involved. The other moderator to step is Kat/Katnoir who wanted to leave you guys with this:

Katnoir
hey guys, i'm leaving the site for a long while again. I have been a part of modern since its inception, i've been vocally against it growing too fast because of drama like we're dealing with now but i'd like to stress: i'm not leaving because of this. if anything i wish i could stay and help put this thing back together again! but the fact remains from the last time i stepped away: my mental health is now in a rough state and my physical health is suffering too. ultimately i've decided and have actually been thinking about this for 3-4 weeks that it's best i go do something with less of an impact on my health. i'm probably not going to leave the discord and my stuff is remaining for when i want to play the site again but i can't hazard a guess at how long that'll be. it's been fun guys but ultimately my health must (and has needed to for awhile) come first.


Deebs has also decided to step down from Art Director as it was more intertwined with moderation than they wanted it to be, and what we intended it to be to begin with, something which they stated they were not comfortable with to begin with. Once more systems are put in place fully separating moderation and the art director role, they may return, if they feel comfortable doing so (and once they're no longer as busy in real life as they are now, which was also one of the reasons)

I'd like to thank all staff that have stepped down for their help and I wish anyone who is suffering from stress - be it to this situation or not, to take a break from it all and focus on things that make you happy, as that is what truly matters. Anyway, before I get sidetracked back to the main topic.

Communication has been a failure and hopefully, this post will begin a healing process to remedy that. I am working on means to improve our structure and how people provide feedback and critique -- we now have a anonymous feedback form on google for you to provide feedback and suggestions on how we can improve going forward, and voice your displeasure with how things were handled without fear of being reprimanded for it. (Though I please ask you to remain civil and avoid any further harassment of staff. We are using these forms as a tool to improve and harassment will become counter-productive to your fellow users attempting to communicate their feelings and ideas.)

For those who wish to discuss the issues with other users and give public feedback we also have a discord channel called feedback-and-discussion where as long as you're being civil and not breaking any rules, you don't have to worry about being warned. (Again, as long as you follow the rules and remain respectful).

This leaves us with two moderators and still a lot of users to manage, which has been one of the ingredients to cause the issues in our infrastructure -- we grew too fast, let too many users in too quickly and outgrew our methods of managing the site. It went from a small hobby site to a frankly massive community and we failed to keep up with our tools and ways of handling issues. To prevent this from further spiraling out of control all applications have been permanently closed until further notice. Sorry to anyone who was looking forward to joining but we need to get our ducks in a row before we let any more users in and give more workload to our staff.

I understand this whole situation was handled badly, and I (Hazer) take responsibility for that, I once again apologize to Wren and Velu for failing them as an admin and not following the procedures of moderation properly and failing to communicate in other ways.

One last note is that I would like to again request people be civil throughout this situation and remember that everyone is human, no one deserves to receive threats or insults. Though many of you may be upset at how this was handled and upset at me for my failings, please also keep in mind that there are people who call MN home, come back to it to de-stress from a hard day, and use it to take care of their mental health. I please ask for you to respect and not pressure people into leaving if they do not want to, thank you.

What now?

I will be working on more moderation tools, receiving and implementing feedback and insight from those who have managed large communities in the past to put into practice, as well as establishing a proper point system to abide by so that procedures cannot be skipped in the future.

I will be opening more channels of communcation and feedback both for the artists on the team and the moderators. I will also be maintaining feedback channels and forms for users as well. Alongside this, I plan to create pages for users to see/contact staff members, see their contributions if they are artists, and get the artist's efforts far more visible.

This situation has demonstrated how woefully unprepared I've been to handle such a large community and I feel taking these steps, as well as closing applications, will help me catch up and improve things significantly. All I can do in this situation is learn from my mistakes and make sure they don't happen again, it's the least I can do for everyone involved.

Given my situation with my wrists (severe carpal tunnel in both) I have an update on that. On the 15th I had a consultation with the surgeon and he has offered to perform surgery on both hands at once, which whilst it would severely restrict what I can do (for everything) for a week or two whilst I recover, it will help me get over this sooner. I have decided to take this route and I've been told his waiting times are roughly around 6 weeks or so, so hopefully that should be happening around January.

Of course given those two weeks of recovery I won't be active, but after healing I plan on diving head first back into developing for the site and finishing the aforementioned features if I haven't done so by then. So please expect a bit of an intermission or silence during January for a bit as I recover, and then expect me to come back full force afterwards (if nothing happens during the surgery or infections, etc.. I'll keep you all updated)

All in all to the users who were made to feel afraid and left in the dark, to the artists who felt like their efforts were exploited and to the moderators who had to go through harassment and mental health crisis due to the situation I am incredibly sorry for my failings, and all I can do now is work the hardest I can to improve as an administrator/owner to prevent this ever happening again.

14th November - Pet Re-imagining and You!

New Feature


Hey there Neopia!

We wanted to let you know of the implementation of a few notices/features!
As some of you may know we are adjusting certain pets that may contain insensitive materials (such as island), however just changing the images to show "temporary" isn't the best fix, is it? We've added in an official notice on pages where you can change pets and also on the rainbow pool to better explain the fact they are temporary and will be changed in the future. Linking to our new page which explains why and what happens when it gets changed.

This does not just apply to insensitive materials, as we also have allowed our artists to withdraw their art from their site and though we usually have clauses and protections in place to avoid this situation we are all human and can make mistakes and have an exceptional circumstance which can be used in said cases, as we want to respect the artists wishes. This system will also be tied into the "re-imagining" system (the notifications, compensation and information page) as it affects pet colours in the same way as insensitive material (as in, letting people know it's going to change, etc..)

Today we're releasing the feature which shows such pets in a more official manner.
You will see notifications at:

- The Rainbow Pool View Poses page.
- When attempting to Paint a pet that is being re-imagined.
- When attempting to Fountain a pet that is being re-imagined.
- When attempting to Genetically modify and choose an alt that is being re-imagined.

In the later three cases, you will also get a full confirmation to let you know that the pet will be changed, allowing you to change your mind and use the item on something else instead. Along side this, the notifications link you to our new information page which explain the process in more detail including the compensation a user gets when their pet is changed (which tldr: you get an item to make that same colour, and a pet slot as well as keeping the new version of the pet if you wanted to keep it!)

What pets are being re-imagined?

The new information page helps with that too -- letting you know a list of pet colours and alternative colours that are in the process of being re-imagined to a fresh coat of paint, where as before you'd have to guess if a pet will be changed and it was a bit of a shock to some users when some pets were changed without warning, so no more!

What about the old art?

The old art was removed for reason, be it on the artists wishes or it being insensitive or offensive material, so we discourage all continued use of the art as overlays or in profiles/pet pages as to respect the artists and those who might be offended by the insensitive material that was removed. We also strongly request that you do not harass any artists or staff over their choices of art being removed as that will result in appropriate punishments, even though the situation may be sad if a pet you love the design of is changing, we're all human and should be treated as such.

We appreciate your understanding on this subject and hope you're all doing well!

1st November - Auto-Refreshers: A Friendly Reminder!

General News

Auto-Refreshers: A Friendly Reminder!

Time for a quick chat about something important in the world of Moderneopets. We're all about fun, fairness, and a great Neopian experience, and to keep it that way, we want to remind everyone that auto-refreshers are not and never have been okay here.

Why Do We Care?

It's simple – auto-refreshers can mess with the balance we work hard to maintain, they give users an unfair advantage to those who do not have such scripts running.

Long-Standing Policy

Just a heads up, we've had this rule in place since the beginning of our conception. We stand by it because we believe in a level playing field for all Neopians.

What's on the Horizon?

We're keeping a watchful eye on things, as always. Our team is here to ensure everyone's playing fair. Anyone caught using auto-refreshers will face consequences as per our policies. Though we haven't had time to focus on such things in the past due to our quick growth, the rampant use of them have caused it to become a priority, and we will be doing a full scan of our users activity in the near future, once my hands have had a bit of a rest.

Admit It for a Softer Landing

We get it – we all make mistakes. If you've used an auto-refresher, there's room for honesty. Own up to it before we catch you during our regular checks, and you'll get a lighter punishment. To contact us please feel free to send a neomail to any of the following:

Hazer
Kat
Star
Nidrew
the_seventh_circle

We're all about second chances, that being said:

Ditch the Auto-Refreshers, Now!

We're keeping it real and keeping it fair. We're asking all of our amazing users to say goodbye to those auto-refreshers. Let's keep Moderneopets a place where everyone can have a great time on even ground. Please note that if we detect continued auto-refreshing past this announcement, we the punishment will be more severe for the accounts involved.

This place is all about fun, fairness, and friendly vibes. Let's keep it that way!
We do not enjoy punishing our user-base however our rules are here for a reason.
Due to this being a widespread issue and ongoing misunderstandings/obliviousness to our rules on this regard we will *not* be freezing peoples accounts permanently when we do the next sweep through due to this. However continued use after punishments will lead to a permanent freeze.

Please take the time to re-read our rules and get re-aquainted with them, here: https://www.moderneopets.com/help/rules

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Signup Applications are closed!

We need to do some improvements on our end for managing the site to the best of our capability, and we will be focusing on that, to that end we are not currently taking new users for the foreseeable future.

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